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FAQs

Each Sequoia Select piece is chosen through a meticulous evaluation process that combines expertise, authenticity, and aesthetic sensibility.

We check every detail: labels (if applicable), materials, stitching, and condition. This is to ensure it meets our quality and durability standards.

We only accept original, well-preserved pieces that are consistent with our philosophy: giving a future to the past, enhancing what deserves to be worn again.

Learn more on the "Selection Criteria" page. →

Each item is checked by experts through a double process: manual verification and digital support.

We evaluate provenance, labels (if applicable), materials, and construction details to ensure each piece is authentic and meets Sequoia Select standards.

Learn more on the "Authenticity & Selection" page. →

You'll find carefully selected items in all styles: recent, vintage, classic.

Conditions may vary: you may also find new, unworn items with tags.
These are also evaluated with the same criteria and considered second-hand, for consistency and transparency.

Each item has a rating from 1.0 to 5.0, visible on the description, which indicates the actual condition: from obvious signs of use to excellent condition.
The evaluation is accompanied by a brief description.

Learn more on the "Selection Criteria" page. →

Yes. You have 14 days from delivery to return an item you are not satisfied with.

Returns are free. The item must be in the same condition as received, with original tags and packaging.

To initiate a return, contact us or review our full policy.

Returns and Refunds Policy. →

Orders are shipped within 1–3 business days of confirmation.

Delivery takes 2-6 working days for Italy,
4-9 days to Europe (EU).

You will receive a tracking number via email to track your shipment in real time.

All times for other destinations are available in the information.

Shipping information. →

Shipping is free in Italy for orders over €90.
For smaller amounts, the cost is €6.50.

Shipping is free in Europe (EU) for orders over €200.
For smaller amounts, the cost is €12.50.

All fares and destinations are available in the information.

Shipping information. →

Yes. You can offer your items through the "Sell Your Items" page.

The process is simple: you upload your photos, receive a valuation, and if you accept, we'll send you a shipping label.

Each item is checked, authenticated and published with transparency.

Find out how it works. →

Every item sent to Sequoia Select is inspected by experts to verify its authenticity.

Non-compliant or suspected counterfeit items will not be accepted or published.

In these cases, returns are only possible with the return costs paid by the sender and upon signature of a release.

Our goal is to protect the quality, trust, and transparency of the project.

Learn more on the "Authenticity & Selection" page. →

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.

Interest-free installment payments are also available through Klarna.

All payments are protected by SSL encryption and processed securely. We never store your card details.

Payments & Security. →