Shipping policy

Our Commitment

Each Sequoia Select garment is carefully prepared and shipped in thoughtfully designed packaging made from recycled and recyclable materials. We want your purchase to arrive in perfect condition, respecting the environment and the unique story each garment carries with it.

Shipping Methods

We use exclusively trackable and reliable couriers to ensure security and punctuality with every delivery.

Each order is carefully checked, packaged with care, and shipped within 1–3 business days from payment confirmation.

You will receive a confirmation email with the tracking link as soon as the parcel is handed over to the courier.

Shipping Costs

The following costs do not include additional packaging or handling fees.

Italy:

Free shipping on orders of €90 or more

A flat rate of €6.50 for orders under €90

Europe (EU):

Free shipping on orders of €200 or more

A flat rate of €12.50 for orders under €200

Non-EU Europe without customs (Monaco, San Marino, Vatican):

Free shipping on orders of €180 or more

A flat rate of €14.50 for orders under €180

Non-EU Europe with customs (United Kingdom, Switzerland, Liechtenstein, Norway, Iceland):

Free shipping on orders of €250 or more

A flat rate of €21.00 for orders under €250

Any customs duties, import taxes, or administrative fees are the responsibility of the recipient.

Rest of the world: Currently available upon request only.

Please contact us at assistenza@sequoiaselect.com before placing your order for detailed information on your destination.

Estimated delivery times

Italy: 2–6 business days from the time of shipment

Europe (EU): 4–9 business days from the time of shipment

Non-EU Europe without customs (Monaco, San Marino, Vatican City): 4–9 business days from the time of shipment

Non-EU Europe with customs (United Kingdom, Switzerland, Liechtenstein, Norway, Iceland): 7–14 business days from the time of shipment

Rest of the world: currently available upon request.

Delivery times may vary due to holidays, remote locations, or exceptional conditions. Deliveries are made on business days, Monday through Friday.

International shipments

We ship to the rest of the world only upon request. For orders shipped outside the European Union, any customs duties, import taxes, or administrative fees are the responsibility of the recipient and vary according to local legislation.

Please contact us at assistenza@sequoiaselect.com before placing your order to receive detailed information about your destination.

Complete Tracking

Each shipment includes a unique tracking code that allows you to follow your garment’s journey in real time.

You can monitor the delivery status at any time through the link received by email or directly from your profile on our site.

Delivery Delays or Issues

In the event of delays, damage during transport, or non-delivery, please contact us immediately at assistenza@sequoiaselect.com indicating your order number.

We will work with the courier to quickly resolve any issues and ensure that your garment arrives as expected.