Privacy policy
Last updated: November 19, 2025
Introduction
Sequoia Select operates this online store and the website sequoiaselect.com/it to offer you a curated and transparent shopping experience.
This Privacy Policy describes how we collect, use, and protect your personal data when you visit the site, make a purchase, or communicate with us.
We invite you to read this policy carefully. By using our services, you confirm that you understand how your personal data is collected, used, and disclosed.
Data Controller
Sequoia Select
Email: info@sequoiaselect.com
Personal data we collect
By “personal data” we mean information that identifies you or is reasonably linked to you. We do not include anonymized information that cannot identify you.
We may collect the following categories of personal data:
Contact data: first name, last name, email address, phone number, shipping and billing address
Financial data: payment information (credit card, debit card, or other methods), transaction details, payment confirmations
Account data: username, password, preferences, settings
Transaction data: garments viewed, added to the cart, purchased, returned, or exchanged, order history
Communications: information you send to us via email, chat, or customer support
Device data: IP address, browser type, operating system, unique identifiers
Usage data: how you interact with the site, pages visited, time spent
How we collect your data
We collect your personal data through:
Information provided directly by you when you create an account, make a purchase, communicate with us, or subscribe to the newsletter
Data collected automatically through cookies and similar technologies while browsing the site
Third-party service providers that process data on our behalf (Shopify, couriers, payment gateways)
Business partners or authorized third parties
How we use your personal data
We use your personal data for the following purposes:
Provide and improve services: process orders and payments, manage shipping and returns, personalize your shopping experience, remember your preferences
Marketing and communications: send you newsletters, promotional offers, product updates (only if you have given consent), show you personalized advertising
Security and fraud prevention: authenticate your account, protect the site from fraudulent or harmful activities, ensure transaction security
Customer support: respond to your requests, provide assistance, handle complaints
Legal obligations: comply with legal requirements, respond to requests from authorities, enforce our terms and conditions
How we share your personal data
We may share your personal data with:
Shopify: the platform that supports our online store and processes data to provide and improve services.
In some cases, Shopify may also use personal data for its own purposes; in such circumstances, it acts both as a data processor on behalf of Sequoia Select and as an independent data controller for the purposes described in its own policy.
Please refer to Shopify’s Privacy Policy for more details: https://privacy.shopify.com/it.
Service providers: couriers (for shipping), payment gateways (for transactions), email marketing services, analytics, IT support
Business partners: for marketing and advertising purposes, only if you have given consent
Competent authorities: when required by law or to protect our legal rights
Business transactions: in the event of a merger, acquisition, or sale of assets
We do not sell your personal data to third parties for commercial purposes.
Cookie Policy: What are cookies?
Cookies are small text files that are stored on your device when you visit our site. They help us improve your browsing experience, remember your preferences, and analyze site traffic.
Types of cookies used
We use the following categories of cookies:
Technical cookies (necessary): essential for the functioning of the site, they enable navigation, access to the visitor’s account, and completion of purchases. They cannot be disabled.
Analytical cookies: if enabled, they help us understand how visitors use the site, which pages they visit, and how long they spend on them, in order to improve the user experience.
Marketing cookies: if enabled, they are used to display personalized advertising based on the visitor’s interests and browsing activity, both on our site and on third-party sites.
Preference cookies: if enabled, they store the visitor’s choices (language, currency, garments in the cart) to provide a personalized experience.
Data processing through cookies
Some cookies, such as analytical cookies, collect information in aggregated form and with minimization measures, such as partial masking of the IP address, in order to analyze site usage and improve its functionality.
Other cookies, such as marketing cookies, may involve the processing of non-directly identifiable information, used exclusively with the user’s prior consent to display more relevant content and advertising. Such information does not allow the direct identification of the individual.
Third-party cookies
We use third-party services that may install their own cookies:
Shopify: for the operation of the e-commerce platform
Google Analytics: to analyze site traffic
Meta (Facebook/Instagram): for personalized advertising and remarketing
Payment providers: to process secure transactions
These services have their own privacy policies and manage cookies independently.
Cookie duration
Session cookies: temporary, they are deleted when you close the browser
Persistent cookies: they remain on your device for a defined period (from a few days up to 2 years) to remember your preferences
How to manage cookies
You can manage or disable cookies at any time through:
Your browser settings (Chrome, Firefox, Safari, Edge)
The cookie banner displayed on your first visit to the site
Your privacy preferences in your account
Please note that disabling certain cookies may limit the functionality of the site, for example preventing you from completing purchases or accessing your account.
Useful links for managing cookies
Chrome: https://support.google.com/chrome/answer/95647
Firefox: https://support.mozilla.org/en-us/kb/protezione-antitracciamento-avanzata-firefox-desktop
Safari: https://support.apple.com/en-us/guide/safari/sfri11471/mac
International Transfers
Your personal data may be transferred to and stored on servers located outside the European Union, including the United States and Canada, where Shopify’s servers are located.
We ensure that such transfers take place in compliance with the GDPR, using appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
Data Retention
We retain your personal data for the time necessary to:
Provide the requested services and manage your account
Comply with legal, tax, and accounting obligations (generally 10 years for transactions)
Resolve disputes, enforce our terms, or protect our rights
Once the data is no longer necessary, we securely delete or anonymize it.
Your Rights
Under the GDPR and Italian data protection regulations, you have the following rights:
Right of access: request a copy of your personal data in our possession
Right to rectification: correct inaccurate or incomplete data
Right to erasure: request the deletion of your data (right to be forgotten)
Right to restriction: restrict the processing of your data under certain circumstances
Right to data portability: receive your data in a structured format and transfer it to another controller
Right to object: object to the processing of your data for marketing purposes or legitimate interests
Right to withdraw consent: withdraw consent at any time, without affecting the lawfulness of prior processing
To exercise these rights, contact us at info@sequoiaselect.com. Requests relating to the exercise of personal data protection rights will be handled within 30 days of receipt, as required by applicable law.
Customer support requests, order inquiries, or operational assistance are generally handled within 24–48 hours on business days.
Marketing Communications Management
You can unsubscribe from our promotional communications at any time by clicking the “Unsubscribe” link included in each email or by contacting us at info@sequoiaselect.com.
We will continue to send you essential communications related to your orders and your account.
Data Security
We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration.
However, no transmission or storage system is completely secure. We recommend that you protect your login credentials and do not share them with anyone.
Children's Data
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
If you are a parent or legal guardian and become aware that your child has provided us with personal data, contact us immediately at info@sequoiaselect.com to request its deletion.
Third-Party Links
Our site may contain links to third-party websites (for example external platforms, social media, or related services).
By accessing such links, the user leaves the Sequoia Select environment and becomes subject to the terms, conditions, and policies of the respective operators.
Sequoia Select is not responsible for the privacy practices of such sites and encourages users to review the relevant policies before providing personal data.
Changes to the Privacy Policy
We may update this policy periodically to reflect regulatory or operational changes.
The updated version will be published on this page with a new “Last updated” date. We recommend reviewing it regularly.
Complaints
If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the Italian Data Protection Authority:
Italian Data Protection Authority Piazza Venezia 11, 00187 Rome Tel: +39 06 696771 Email: garante@gpdp.it
Website: https://www.garanteprivacy.it
Contact Us
For any questions regarding this Privacy & Cookie Policy or to exercise your rights, contact us at info@sequoiaselect.com.
We will reply within 24–48 hours on business days.